Privacy/Cookie Policy for the OXTWO Website

OxTwo Ltd, trading as OXTWO (“us”, “we” or “our”) is committed to respecting your privacy and complying with applicable data protection and privacy laws.

You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity – see below for more information on our cookie policy).

If you do submit personal information by completing a web form, for example, you can be assured that we will use your personal information only to support your continuing relationship with OXTWO.

We have provided this Privacy Policy statement to help you understand how we collect, use, and protect your information when you visit our website and when you generally use our services.

We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

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Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent, typically when you use our services, make customer enquiries, register for information or other services, request information, submit a job application, or respond to communications from us.

The type of personal information we may collect includes, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information.

If you choose to provide us with personal information, it will be used in support of the intended purposes stated at the time it was collected, and subject to any preferences indicated by you.

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Non-Personally Identifying Information

We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and the services you view, for example. This helps us better manage and develop our site, provide you with a more enjoyable, customized service and experience in the future, and help us develop and deliver better services tailored to your individual interests and needs.

From time to time, if you have consented accordingly, we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone, or mail.

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How Will We Use Your Information?

We may use your information for several purposes, including:

• Managing and administering your account

• Delivering services and information requested by you

• Responding to complaints or account enquiries

• Administering debt recoveries

• Verifying your identity when required

We may also contact you with information about new developments, products, services, and special offers by post, telephone, and automated means such as email (subject to any preferences expressed by you).

If you have consented to receive details of services and updates, you can contact us anytime to have your details removed from our list, update your information, or let us know how you would like to receive information about our and/or third-party products and services.

To update your marketing preferences, please contact us.

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When Will We Disclose Your Information to Others?

We may only disclose information about you and your contact details in the event that we undergo re-organisation or are sold to a third party. In this case, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.

Please note that OxTwo Ltd does not sell or pass your personal information to third parties (other than as set out above) unless you have given us permission or unless it is strictly necessary to deliver the services you use. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment.

OxTwo Ltd may also be obliged to disclose your personal information to meet any legal or regulatory requirements (e.g., to comply with a court order) or obligations in accordance with applicable law.

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Careers Information

If you submit a job application, please be aware that we may contact you to discuss other opportunities, recommend jobs, or notify you of other positions you may be interested in. You can change your mind and withdraw consent at any time.

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How Long Do We Keep Your Information?

To ensure we meet legal data protection and privacy obligations, we only retain your information for as long as necessary for the original purposes it was collected.

In most cases, this means we will keep your information as long as you continue using our services and for a reasonable period afterward if you stop. After that, we will delete it unless we lawfully retain data for audit or legal reasons.

We will keep data on our prospect database for no longer than three years from receipt, subject to an individual’s right to unsubscribe or be forgotten at any time.

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Access to Your Information

You can contact us anytime to obtain details of the personal information we may hold about you.

Please provide your name and address. If possible, include brief details of what information you are requesting (this helps us locate your data more easily).

We will take all reasonable steps to confirm your identity before providing details of any personal information we may hold.

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Information Security

OxTwo Ltd recognizes that customers are increasingly concerned about how companies protect personal information from misuse and privacy violations. We continuously review and enhance our technical, physical, and managerial security measures to safeguard your personal data from unauthorized access, accidental loss, or destruction. For example, our website is covered by HTTPS encryption.

Please note that communications over the Internet, such as emails, are not secure unless encrypted. Your communications may pass through multiple countries before being delivered—this is the nature of the Internet. Brewmish Ltd cannot accept responsibility for any unauthorized access or loss of personal information beyond our control.

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Privacy Support

OxTwo Ltd reserves the right to amend or modify this Privacy Policy statement at any time in response to changes in applicable data protection and privacy legislation.

If we decide to change our Privacy Policy, we will post the updates on our website so you are aware of what information we collect and how we use it. If at any point we decide to use personally identifiable information in a way different from what was stated at the time of collection, we will notify you. You will have the choice of whether or not we can use your information in this new manner.

If you have any enquiries about our Privacy Policy or practices, please contact us.

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Monitoring and Recording of Communications

Monitoring or recording of calls, emails, text messages, and other communications may occur in accordance with UK law, particularly for business purposes, such as:

• Quality control and training

• Preventing unauthorized use of our website

• Ensuring effective systems operation

• Preventing or detecting crime

If you have any questions, please contact us.